Where do you deliver?
We deliver to the entire Bay Area and are currently rolling out neighborhood by neighborhood in LA!
Why is my account suspended?
See our delivery area above. If you sign up for an account and you aren't in our delivery area, your account will automatically be suspended until we deliver in your area.
When do you deliver?
Your zip code determines your exact delivery day of the week. Once you create an account, you will be assigned a delivery day and notified of the customization window for your weekly delivery.
What is my delivery window?
We deliver overnight between 6PM-6AM to ensure produce freshness. That way, it’s fresh and ready for you when you wake up in the morning!
For Oakland, Berkeley, Alameda, Emeryville, Albany, and El Cerrito: We deliver on Saturdays between 7AM and 3PM.
How does overnight delivery work?
For our overnight routes, our drivers are trained not to ring doorbells or buzz customers as to not wake them up. On your assigned delivery day, a driver will drop off your produce order according to your delivery instructions, so we will need a instructions on a safe location to leave your order. You can enter these instructions in the ‘Delivery Instructions’ section when you sign up or edit them in your existing account by clicking on the ‘edit’ button next to the ‘Delivery Info’ header. If you would like the driver to buzz or call you, regardless of the time of delivery, please reach out to our support team so that we can add special notes to your account. Our packing and delivery schedule is designed to keep the produce as fresh as possible when it gets to your doorstep!
Why can't I choose my delivery day?
Your delivery day is assigned based on your zip code. By grouping deliveries to neighborhoods together, we are able to more efficiently route our delivery vehicles, which reduces our carbon footprint.
Is there a delivery fee?
Yes, there is a small delivery fee ($2.99-$4.99, depending on zip code) for home delivery, which covers the cost of delivering the produce and allows us to pay a fair wage to our delivery drivers.
See more in our FAQ.